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Tourmaline Biseki EX Cream (80g)

4.1 (433 reviews)

US$138.61

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	No.1847 Ms. N.Y, Shizuoka, Japan Verified user

3 out of 5 stars

Reviewed on 2013-08-16

"I apply it to my knees because cartilages feel pain when I walk. The knees slightly feel warm. "

I am happy because: I found the Biseki EX cream on the internet and ordered it. My knee cartilages feel pain when I walk. Nothing has worked. I hoped this cream would work when I applied it to the knees for the first time. The knees slightly feel warm. I will continue this treatment.

I am not happy because: I also apply it to the face. It does not perform well as facial cream.




	No.1837 Ms. M.N, Chiba, Japan Verified user

5 out of 5 stars

Reviewed on 2013-08-16

"Swelling of the feet goes down quickly. "

Reason(s) why I purchased from you: I found many positive reviews. It looked you would offer prompt shipment.

I am happy because: I decided to purchase this product for chronic rough skin and swelling of my feet. It seems that some users find tourmaline effects as soon as they start to use it but I have not found a significant effect since I started to use it about a week ago. The symptoms have slightly improved. Swelling goes down quickly. I have tried several other products supplied by other companies. I think this one works best. I will continue this tourmaline treatment even though it is not affordable.

I am not happy because: More customers would purchase this product on a regular basis if it were more affordable.




	No.1836 Mr. N.M, Kanagawa, Japan Verified user

3 out of 5 stars

Reviewed on 2013-08-16

"He still has knee pain but it has slightly eased. "

My son is in the seventh grade and he belongs to the track and field club. I purchased this product for his knee pain. He has tenderness especially when he stretches the knees after running. I apply the cream to the knees and do massage according to the instructions almost everyday after work. He still has pain but it has slightly eased. We will continue this treatment for a while even though it is expensive. We believe the symptoms will improve further.




	No.1834 Mr. Y.M, Miyagi, Japan Verified user

4 out of 5 stars

Reviewed on 2013-08-12

"I have purchased it again. It miraculously works. "

Reason(s) why I purchased from you: The EX cream worked when I purchased it last time.

I am happy because: I would not purchase it again if it did not work.




	No.1833 Mr. M.I, Okaya, Japan Verified user

5 out of 5 stars

Reviewed on 2013-08-12

"It spreads well and smells nice. I think tourmaline is gradually working. "

Reason(s) why I purchased from you: I learnt tourmaline effects. I read reviews of the tourmaline Biseki EX cream, found that similar symptoms to mine improved and then I decided to try it.

I am happy because: A prescribed ointment is usually sticky/smelly and it does not work well. The EX cream spreads well and smells nice. I think tourmaline is gradually working.

Other comments: I hope the symptoms will improve.




	No.1825 Mr. M.S, Hiroshima, Japan Verified user

4 out of 5 stars

Reviewed on 2013-08-05

"Pain eased slightly when I applied it to the knee for the first time. However, the effects do not last long. "

Reason(s) why I purchased from you: I found your ad on the internet and it looked nice.

I am happy because:

1. I hurt my left knee last year. I had medical treatment at several orthopedic hospitals but the symptoms did not improve. I was searching for a remedy.

2. Blood circulation improved and pain eased slightly when I applied the cream to the knee for the first time.

3. The pain temporarily goes away.

I am not happy because: The pain eases slightly after the cream is applied but the effects do not last long. It is expensive.




	No.1822 Ms. M.A, Chiba, Japan Verified user

3 out of 5 stars

Reviewed on 2013-07-31

"I hurt my knees when I was exercising at a gym. I am impressed because I no longer have pain. "

I am happy because: I hurt my knees as I exercised too hard at a gym. I had treatment at a hospital. Neither a medical patch nor an ointment worked. I found the Biseki cream on the internet. I ordered it because I hoped it might work. I applied the cream while saying "Cure the pain!" every time after taking a bath. I am impressed because I have no pain at all. I resumed exercising little by little. I think it also worked to ease the pain. I sometimes feel slight pain when I exercise hard, so I will not overdo it.

I am not happy because: It would help me if the price were lower. I consume it a lot when I apply to the face.




	No.1820 Mr. H.K, Ishikawa, Japan Verified user

3 out of 5 stars

Reviewed on 2013-07-29

"Pain in knee joints and numbness in feet go away but they come back in 2-3 hours. "

Reason(s) why I purchased from you: I found this product by chance on the internet.

I am happy because: Pain in knee joints and numbness in feet temporarily do go away but they come back in 2-3 hours. I would be happier if the effects could last at least half a day. I will use it for a while. You supply this product as cosmetic cream, so you have to list the materials and ingredients because it can cause side effects. I feel uneasy about the long term use.

I am not happy because: You have to list the materials and ingredients. I feel uneasy about the long term use.

Other comments: Your customer service is not good. You only defend yourself and you do not listen to consumers. I was advised that because this is a cosmetic product there is no requirement to list the materials and ingredients.

From Ion Trading: Thank you for your feedback. As a supplier we are obliged to label the ingredients, if it is a cosmetic product. You can find them listed/detailed on the package and our product page. Maybe I think you contacted a different distributor. I can understand how unhappy you were. As a supplier of the same product I feel ashamed that another company is not providing adequate and accurate information regarding this product.




	No.1819 Mr. H.O, Aichi, Japan Verified user

4 out of 5 stars

Reviewed on 2013-07-29

"It does not work dramatically but it does gradually. I will purchase it again even though it is a little bit expensive. "

I understand the quality of this product is high but it is a little bit expensive. I thought it would work dramatically but it does gradually. 30g(x1) is not enough to find a significant effect but the symptoms are easing. I will purchase this product again even though it is a little bit expensive.




	No.1818 Ms. A.S, Okinawa, Japan Verified user

5 out of 5 stars

Reviewed on 2013-07-29

"I have been using this cream for neck stiffness. I also apply it to my face. The skin is kept moisturized all day long."

Reason(s) why I purchased from you: I have purchased this cream several times for neck stiffness. I apply it to my face/neck. The skin is kept moisturized all day long. I do not need other facial care products than lotion and this cream. It also works for neck stiffness.

I am happy because: I have been suffering from terrible tinnitus. I have tried several treatments. I started to use this cream because I found that tinnitus could be caused by neck stiffness. I feel muscles are softened. I will continue to use it.

[Please note]

Customer Reviews on this page are just for your reference and they do not guarantee the efficacy/performance of the product. Please consult a doctor if you need medical treatment. Customer Reviews written in Japanese are translated into English by Ion Trading.

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