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IONION EX > Customer Reviews
No.1117 Ms. Y.N, Aichi, Japan     (A112501A)
"I had a runny/clogged nose caused by hayfever. The symptoms have been alleviated!"
IONION EX I am happy because: The reason why I decided to purchase the IONION (EX) from you was not because of the reputation of your company but it was featured on a TV program as a great product. I had a runny/clogged nose. The symptoms are alleviated when I am indoors. I think the symptoms would have been worse during the hayfever season if I had not been using it because the pollen count was high this year.

I am not happy because: I have found that it does not perform well outdoors. I cannot enjoy negative ion effects almost at all when I am riding a bicycle in windy weather. You should clearly state on your website that "This product does not perform well outdoors due to wind". It works for my nose but it does not for my eyes at all in indoors.

It is said that many hayfever patients experience eye problems this year. My eyes felt itchy/pain and got bloodshot. The eyelids got swollen. Your website says "This device can discharge when your nose is too close to it.". However, it does not say the actual distance, so I am always scared when I bend my knees because my nose gets close to it. You should clearly state the distance before the next hayfever season comes. It was hard to turn it on/off when I started to use it because the switch did not move smoothly. You can make the protruding part larger.

[From Ion Trading] Thank you for your feedback and suggestions. We have added "You may find fewer negative ion effects outdoors because negative ions generated by this device can be blown away by winds." to our website. We will consider adding the safe distance and changing the switch.
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IONION EX
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  Product summary
IONION EX
This compact mobile negative ion generator (ionizer) is iON certified by the JAIRA (Japan Association of Ion Research and Application). The cell phone look-alike compact negative ion generator (ionizer) generates a sufficient amount of negative ions for mobile use. You can wear it around the neck and take it with you wherever you go. White color available.
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[Please note]
Customer Reviews on this page are just for your reference and they do not guarantee the efficacy/performance of the product. Please consult a doctor if you need medical treatment. Customer Reviews written in Japanese are translated into English by Ion Trading.
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