Failed Authorization (Credit card payment)

If your credit card transaction has been declined, please contact the credit card issuer to find out the reason(s) and then contact us once it becomes ready for the transaction. This is because the issuer does not disclose the credit card info to us for security reasons.

Even if the credit card balance is well below its limit, the transaction can be declined for the following reason(s). Regarded as possible credit card fraud Exceeds the credit card limit or the transaction limit per day (*1) International transaction Online transaction 1st transaction with us Large transaction amount (*1) You need to get the limit raised. If the transaction still does not get approved, we will offer an alternative payment option. We will let you know when we send you a "Credit card authorization failed" notification. Help to make sure the transaction gets approved We suggest you should contact the credit card issuer in advance and provide the details of the transaction. e.g. XXXXUSD due to be charged within a few days to purchase a product from Japan

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