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Tourmaline Biseki EX Cream > Customer Reviews
No.1820 Mr. H.K, Ishikawa, Japan     (A119331A)
3 out of 5 stars
"Pain in knee joints and numbness in feet go away but they come back in 2-3 hours. "
Tourmaline Biseki EX Cream Reason(s) why I purchased from you: I found this product by chance on the internet.

I am happy because: Pain in knee joints and numbness in feet temporarily do go away but they come back in 2-3 hours. I would be happier if the effects could last at least half a day. I will use it for a while. You supply this product as cosmetic cream, so you have to list the materials and ingredients because it can cause side effects. I feel uneasy about the long term use.

I am not happy because: You have to list the materials and ingredients. I feel uneasy about the long term use.

Other comments: Your customer service is not good. You only defend yourself and you do not listen to consumers. I was advised that because this is a cosmetic product there is no requirement to list the materials and ingredients.

From Ion Trading: Thank you for your feedback. As a supplier we are obliged to label the ingredients, if it is a cosmetic product. You can find them listed/detailed on the package and our product page. Maybe I think you contacted a different distributor. I can understand how unhappy you were. As a supplier of the same product I feel ashamed that another company is not providing adequate and accurate information regarding this product.
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Tourmaline Biseki EX Cream
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  Product summary
Tourmaline Biseki EX Cream
The Tourmaline Biseki EX Cream contains ultra-fine tourmaline powder and organic plant extracts, which are good for facial/body care. It not only moisturizes rough/dry skin but also provides a smooth and comfortable feel. It works for face lifting, arm trimming, firming slackened skin, weight loss, upper arm trimming, eye strain/ neck stiffness/ muscle pain relief and wrinkle/ liver spot removal. It is used at beauty salons and therapeutic clinics. 80g available.
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[Please note]
Customer Reviews on this page are just for your reference and they do not guarantee the efficacy/performance of the product. Please consult a doctor if you need medical treatment. Customer Reviews written in Japanese are translated into English by Ion Trading.
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Universal Plan Co., Ltd.
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