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Shipping & Delivery

Shipping

We ship your order by DHL or EMS from Tokyo Japan. We use DHL to ship to most countries. You can find which courier service we use to ship to your country.

We may ship the following items by EMS.

  1. Cosmetic products
  2. Large packages
  3. Items not accepted by DHL
We let you know how we will ship your order before the shipment. Most of the products are shipped within 3 business days of receipt of your payment.

Shipping Charge

FREE SHIPPING

Advanced Shipping Notification

After confirming your payment, we send you an "Advanced Shipping Notification" by E-mail or FAX.

Delays of Arrival

The package can be held at the customs or at your local post office depending on the postal service. If this happens, you need to clear customs or go to the post office to collect the package. You can feel free to request an invoice. Please understand that we have no control over these causes of delays in arrival.

Countries Available for Shipping/Couriers/Number of Delivery Days

AreaCountryCourierNumber of delivery days
North AmericaUnited States of AmericaDHL1-3
CanadaDHL1-3
GuamDHL1-3
MexicoDHL3-10
Asia IndiaDHL3-7
IndonesiaDHL2-5
VietnamDHL3-7
Rep. of KoreaDHL1-3
SingaporeDHL1-3
ThailandDHL3-7
TaiwanDHL1-3
ChinaDHL3-10
Hong KongDHL1-3
PhilippinesDHL2-7
MalaysiaDHL2-5
BruneiDHL3-8
Oceania AustraliaDHL2-5
New ZealandDHL2-5
Middle East United Arab EmiratesEMS4-7
Saudi ArabiaEMS6-9
IsraelEMS5-8
KuwaitEMS-
QatarEMS-
BahrainEMS-
Europe AustriaDHL3-7
BelgiumDHL3-7
BulgariaDHL3-7
CroatiaDHL3-7
Czech RepublicDHL3-7
DenmarkDHL3-7
FinlandDHL3-7
FranceDHL3-7
GermanyDHL3-7
GreeceDHL3-7
HungaryDHL3-7
IrelandDHL3-7
ItalyDHL3-7
LuxembourgDHL3-7
NetherlandsDHL3-7
NorwayDHL3-7
PolandDHL3-7
PortugalDHL3-7
RomaniaDHL3-7
Russian FederationEMS3-7
SlovakiaDHL3-7
SpainDHL3-7
SwedenDHL3-7
SwitzerlandDHL3-7
TurkeyDHL3-7
United KingdomDHL3-7
Africa EgyptEMS5-8
South America Argentina EMS-
BrazilEMS4-7

*Delivery days exclude weekends and public holidays.

 
Marketing Manager: Masaharu Nemoto

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Specialised shop for negative ion products, Ion Trading Universal Plan Co., Ltd.
107 Tachikawa-Lumiere, 3-5-1, Ichiban-cho, Tachikawa-city,
Tokyo, 190-0033, Japan
Phone: +81-42-848-5311 Fax: +81-42-848-5148
Copyright (C) Universal Plan Co., Ltd. 1993-2019

Japanese Corporate Number: 1012802002452 (National Tax Agency Japan)