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Shipping & Delivery

We ship your order by EMS (Express Mail Service by Japn Post)

After confirming your payment, we send you an "Advanced Shipping Notification" by E-mail or FAX.
Shipping charge
Delays of arrival
We ship your order by EMS. The package can be held at the customs or at your local post office depending on the postal service. If this happens, you need to clear the customs or come to the post office to collect the package. You can feel free to request an invoice. Please understand it can cause delays of arrival but we have no control.
Countries Available for Shipping & Delivery Days
[Notice for Use] The number of days listed in the table shows the average time required for EMS delivery to the designated destination country or area.The day when you submitted EMS to your local post office is not included.(e.g., "2" indicates that delivery will be on the day after next)
Please note that the actual number of delivery days may differ from that listed in the table if the EMS article requires more time for customs clearance or the destination is in a remote area.The number listed in the table only indicates the average time required for normal delivery and does not in any way guarantee the exact number of days required for delivery. If a Saturday, Sunday, or holiday is included in the period (from acceptance to transfer and delivery) or if a delay or a cancellation occurs in a flight schedule, delivery may take longer.
Area Country/Area name Express Mail Service (EMS)
Average number of days
North America Canada (Vancouver) 3
Canada (Montreal) 3
United States of America 3-4
Mexico 4
Asia India 3
Indonesia 4
Vietnam 6
Rep. of Korea 2-3
Singapore 2
Sri Lanka 3
Thailand 3
Taiwan 2
China 2-6
Hong Kong 2
Pakistan 6
Bangladesh 8
Philippines 2
Malaysia 3
Brunei (Bandar Seri Begawan, Kuala Belait, Muala, Seria, Tutong)  
Oceania Australia 3-5
New Zealand 4
Middle East United Arab Emirates 4
Israel 5
Iran 4
Saudi Arabia 6
Turkey 5
Europe Italy 4
United Kingdom 2
Ireland 3-6
Austria 2
Netherlands 2
Switzerland 2
Sweden 4
Spain 3
Denmark 2
Germany 3
Hungary 2
Finland 3
France 2
Belgium 5
Poland 3
Russian Federation 4
Africa Egypt 5
Ghana 4
South America Argentina 4
Brazil 4
Peru 3

Delivery Days
Related Pages
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  3. Shipping & Delivery
  4. Shipment Tracking
  5. Import taxes/Customs duties
  6. Warranty, Repairs and Replacement
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· Negative Ion Generators
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· Tourmaline Products
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Specialised shop for negative ion products, Ion Trading Universal Plan Co., Ltd.
107 Tachikawa-Lumiere, 3-5-1, Ichiban-cho, Tachikawa-city,
Tokyo, 190-0033, Japan
Phone: +81-42-848-5311 Fax: +81-42-848-5148
Copyright (C) Universal Plan Co., Ltd. 1993-2018

Japanese Corporate Number: 1012802002452 (National Tax Agency Japan)